Shipping policy

 

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping to continental USA. Please email us (pomeroseguitars@gmail.com) to calculate.

For calculated shipping rates: Shipping charges for your order will be calculated and contacted via email.

 

International Shipping

Please email us (pomeroseguitars@gmail.com) to calculate.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at pomeroseguitars@gmail.com, with your name and order number, and we will look into it for you.